This Privacy Policy explains how Kalqy Global Edventures Private Limited ("Kalqy", "we", "us", or "our") collects, uses, discloses, and protects your information when you access or use our website, applications, and services (collectively, the "Platform"). By using the Platform, you agree to the practices described here.
1. Introduction and Applicability
This Policy applies to all visitors, schools, teachers, parents, and students who access the Platform. It is published in accordance with India's Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000 (including Section 43A and the rules framed thereunder). Kalqy is an AI-powered, movement-based learning platform designed for children between the ages of 3 and 5.
2. Disclaimer
All data is processed fairly and lawfully for specified, clearly stated purposes, and is retained only for as long as necessary. Kalqy shall not be held liable for any disclosure of data arising from legitimate sharing as described in this Policy, circumstances beyond our reasonable control, the provision of services you have requested, or your own negligence in safeguarding your account credentials.
3. Your Consent
By accessing the Platform and clicking "I agree" (or an equivalent action), you consent to the collection and processing of your information as described in this Policy. If you do not consent, we may be unable to provide our services to you. You may withdraw your consent at any time by writing to us at info@kalqy.in.
4. Types of Data We Collect
- Sensitive Personal Data: passwords and, where strictly required, government-issued identifiers.
- Personal Data: name, contact details, email address, age, and gender.
- Technical Information: IP address, device type, internet service provider, and operating system.
- Locational Information: approximate geographical data where you enable it.
- Non-Personal Information: browser data and aggregated demographic information.
5. Purpose of Collection
We collect and use information to deliver our services, evaluate and improve service quality, resolve complaints, send Platform notifications, enhance your experience, monitor usage, roll out system updates, prevent and diagnose technical issues, analyse usage patterns, and — where you have consented — carry out marketing communications.
6. Disclosure and Sharing
We may share information with trusted third-party service providers who help us operate the Platform, with legal or regulatory authorities where we are compelled to do so by law, and with our employees who are bound by confidentiality obligations. A list of recipient categories is available on request via info@kalqy.in.
7. Transfer of Data
Your information is primarily processed and stored in India. Where data is transferred, we take reasonable steps to ensure it is treated securely and in accordance with the standards set out in this Policy.
8. Your Rights
Subject to applicable law, you have the right to access, correct, update, and erase your personal data, withdraw your consent, seek redressal of grievances, and nominate another individual to exercise your rights. To exercise any of these rights, contact us at info@kalqy.in.
9. Third-Party Applications
The Platform may reference or integrate third-party applications governed by their own privacy policies. It is your responsibility to review those policies; Kalqy assumes no responsibility for the practices of third parties.
10. Retention of Information
We retain your information for as long as your account remains active or as needed to provide services. Upon a valid deletion request, we will process the request within 180 days, except where retention is required by law or for legitimate business interests such as fraud prevention and security.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your activity on the Platform. You can manage or deny cookies through your browser settings, although doing so may limit certain Platform functionality. For more detail, please see our Cookie Policy.
12. Third-Party Services
With your consent, we may send you promotional information about third parties. We are not liable for unauthorised access to your information by third parties beyond our reasonable control.
13. Data Security
Your information is stored on secure cloud infrastructure protected by industry-standard physical, managerial, and technical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection against interception or breach.
14. Changes and Updates
We may revise this Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
15. Grievances
If you have any questions, concerns, or complaints regarding this Policy or your data, please contact our Grievance Officer:
- Grievance Officer: Arun (Founder & CEO)
- Email: info@kalqy.in
- We aim to acknowledge grievances within 24 hours and resolve them within 15 days.
Contact Information
- Company: Kalqy Global Edventures Private Limited
- Email: info@kalqy.in
- Phone: +91 8943000243
- Registered Office: G.K Building, Kochalummoodu-Pandalam Road, Vettiyar, Alappuzha, Kerala, India 690558